FAQs¶
- My TV has a black screen or "Och!Something Wrong!" message when using ClonerAlliance Box Evolve.
- How to record videos to the USB flash drive or TF card with ClonerAlliance Box Evolve?
- How to record videos to PC with ClonerAlliance Box Evolve?
- How to connect ClonerAlliance Box Evolve to the third-party live streaming software?
- What do different colors of the LED light on ClonerAlliance Box Evolve indicate?
- What is the function of the "MENU" button on the remote control of ClonerAlliance Box Evolve?
- Why is there a prompt "No signal" on TV screen after connecting ClonerAlliance Box Evolve?
- Why did my capture box switch itself off automatically?
- Can I record the video and save it as a complete video instead of several 2GB files?
- Does ClonerAlliance Box Evolve support schedule recording?
- Does ClonerAlliance Box Evolve support the function of CEC wake-up?
- How to use the included remote control with ClonerAlliance Box Evolve?
- The CEC function of ClonerAlliance Box Evolve
- What will happen if a new input device is connected in the process of recording?
- If I insert both the USB flash drive and TF card into my capture box, where will be my video saved?
- Which input devices does ClonerAlliance Box Evolve support?
- Why did the LED light blink blue/green alternately after I changed the bitrate?
- How to upgrade the firmware of ClonerAlliance Box Evolve?
- How to check the firmware version of ClonerAlliance Box Evolve?
- How to register the bundled software HDML-Cloner Pro Helper and MP4-Cloner?
- Why Is There A Prompt "Can't Detect USB Device"?
- Why is there a prompt "No signal"?
- Why is there a prompt "Not found ClonerAlliance Box Pro device" when running HDML-Cloner Pro Helper?
- Why is there a prompt "Windows cannot verify the digital signature for the drivers required for this device." when installing HDML-Cloner Pro Helper?
- Why is there an error "Save NG!" when setting "Schedule Recording"?
- Why Is There No Sound When Playing the Videos Recorded by ClonerAlliance Products?
- Why is there no sound when recording videos from PC with ClonerAlliance products?
- How to allow ClonerAlliance products to connect to Windows 10 smoothly after 1803 Update?
- Why does HDML-Cloner Pro Helper only display a black screen?
- Does ClonerAlliance hardware support setting multiple "Schedule Recording" tasks?
- I was wondering if ClonerAlliance Box Pro/Evolve/Turbo can work with Skype or Zoom?