Contents

Checking USB-C Port Compatibility

Troubleshoot the “Check if the USB-C port supports Thunderbolt with Displayport Alt mode” message.

Steps

  1. Verify that your USB-C port supports Thunderbolt with Displayport Alt mode.

  2. To clarify any uncertainties, please consult your computer’s documentation or visit the manufacturer’s website.

  3. Try using a different USB-C port if available.

  4. Alternatively, use the included USB-A 2.0 + dp adapter to connect the Screen-Cloner Dongle.

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