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My TV Has A Black Screen When Using ClonerAlliance Box Turbo.

Please confirm that all cables and devices are connected properly.

If you see a No Signal message/black screen on TV/monitor (as shown in the pic below). Don’t worry. It is usually caused by the failure of video passthrough due to the improper assembly of the “REC/STOP” button and quite easy to fix it, please follow the steps below:

https://s1.occld.com/image/ca/kb/turbo-connection.jpg

  1. When you get No Signal message/black screen on TV/monitor, the top indicator light will keep flashing Blue and Green alternatively.

  2. Press and hold the REC button on ClonerAlliance Box Turbo for about 5-10 seconds. ClonerAlliance Box Turbo will restart. Once you notice the top indicator light turns off, please loosen your finger on “REC” button. Wait a few secs, and then you can see pictures on your TV and the top indicator light on Box Turbo goes into solid Blue/Green.

https://s1.occld.com/image/ca/kb/turbo-press.jpg https://s1.occld.com/image/ca/kb/turbo-on-screen.jpg

If your TV still has a No signal message/black screen, generally the failures are caused by not pressing and holding the REC button correctly. Please proceed the above steps one more time．

Tip: 　Sometimes, you need to try a few more times.

Note

If this problem keeps showing up, maybe you are using an unsupported video source content. Please change the video source and try again.

For detail, please see https://www.cloner-alliance.com/unsupported-content.

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