Why does the ClonerAlliance UHD Pro Max output “Unsupported content” message to TV?

Problem Description

https://s1.occld.com/image/ca/kb/ca-989upm-unsupported-content.jpg

When you encounter the “Unsupported content” message above, this typically indicates the video source is unsupported or protected content.

Quick Solution Steps

Follow these steps to resolve the issue:

  • Use ClonerAlliance UHD Pro Max’s remote control nevigate to “Menu”->”System settings”->”Firmware version”

  • Press and hold the right arrow button on the remote until the source video appears on the TV.

Warning

Multiple reset attempts may be necessary for complete resolution.

Note

If issue persists after all steps, contact technical support.

For connection setup details, see Connection guide for ClonerAlliance UHD Pro Max.