Why is there a prompt “USB Device Not Recognized”?¶
This may occur due to insufficient power supply of the USB port. Please try another USB port. If the problem still exists, please check whether HDML-Cloner Wand has been plugged into the USB port of PC. If not, please plug it in and run HDML-Cloner Wand Helper again. If yes, please disconnect the HDMI cable on HDML-Cloner Wand and unplug the device from the USB port. Then plug in the device again. Wait 3 seconds, connect the HDMI cable and run HDML-Cloner Wand Helper. If it still doesn’t work, please make sure the device has been plugged into the USB port and then reinstall HDML-Cloner Wand Helper. If it prompts you to restart the computer, please do it and then try again.